Skills & Experience

My technical and interpersonal skills were sharpened in full-time roles. My creativity and design grew from years of personal projects, self-teaching, and college coursework.

Skills

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Photography - Wildlife, pets, nature, and creative compositions.
Poetry & Creative Writing - Original works for publication and performance.
Digital Design - Visuals for both web and print.
Artwork & Illustration - Traditional and digital creations.
Visual Storytelling - Combining text and imagery for narrative impact.
Branding & Visual Identity - Developing cohesive and memorable brand visuals.
Typography & Layout Design - Selecting typefaces and arranging content for clarity and style.
Color Theory - Applying harmonious and impactful color palettes in design and art.
Creative Content Development - For online platforms and digital audiences.
Concept Development - Generating ideas for both visual and written projects.

Systems & User Management - Active Directory, Microsoft 365 Admin Center.
Microsoft Admin Tools - Microsoft Admin Suite, Exchange Online, Teams Administration, SharePoint, and OneDrive configuration.
Website Creation - Building and customizing user-friendly, visually engaging websites using Wix; basic HTML/CSS familiarity.
Graphic & Photo Editing - Canva, Adobe, basic Photoshop.
Publishing & Formatting - Amazon KDP, IngramSpark, print and digital layout preparation.
SEO & Digital Content - Basic search engine optimization for websites and online content.

Written Communication - Clear and concise writing for professional and creative contexts.
Adaptability - Working effectively across multiple creative mediums and project types.
Problem-Solving - Addressing challenges in both creative and technical scenarios.
Attention to Detail - Ensuring quality and accuracy in every stage of a project.
Project Management - Meeting deadlines and managing tasks efficiently.
Teamwork - Collaborating with creatives and non-creatives across various disciplines.
Self-Learning - Quickly mastering new tools, techniques, and platforms.

Experience

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November 2024 - Current (Promotion) | Law Enforcement Agency

Provide technical support and troubleshoot hardware, software, and network issues.
Assist with installing, configuring, and maintaining computers and devices.
Manage Active Directory, user accounts, and permissions.
Resolve IT service requests through helpdesk support.
Maintain IT documentation.
Collaborate with the IT team to improve processes and performance.
Ensure confidentiality and security of agency systems and data.
Train new IT team members.

2020 - Current | Self-Employed

Capture, edit, and produce professional-quality images for personal projects, portfolios, and client use.
Develop original written works for publication, performance, and digital media.
Design visual assets for web and print, including branding, layouts, and promotional materials.
Build and customize user-friendly, visually engaging websites using platforms such as Wix.
Create original traditional and digital art pieces for personal and commissioned projects.

February 2020 - August 2022 | Law Enforcement Agency

Manages radio and cell phone inventory.
Performs maintenance and troubleshooting on radios and cell phones.
Creates informative material about radios, cell phones, and other electronics.
Maintains cleanliness and organization within the office and storage area.
Assists in mobile radio updates for agency vehicles.
Frequently communicates with other departments and agencies.

October 2013 - April 2016 | Publix Supermarket

Greet customers and provide friendly, efficient service at checkout.
Accurately scan and bag items while maintaining a steady workflow.
Process cash, card, and digital payments and issue receipts.
Handle returns, exchanges, and resolve basic customer concerns.
Maintain a clean, organized, and safe checkout area.
Monitor item pricing and report discrepancies to management.

Education

Seminole State College
Graduate of 2022
AA in General Studies

Skills & Experience

Skills

Click each section to explore its contents

Experience

Click each section to explore its contents

November 2024 - Current (Promotion) | Law Enforcement Agency

Provide technical support and troubleshoot hardware, software, and network issues.

Assist with installing, configuring, and maintaining computers and devices.

Manage Active Directory, user accounts, and permissions.

Resolve IT service requests through helpdesk support.

Maintain IT documentation.

Collaborate with the IT team to improve processes and performance.

Ensure confidentiality and security of agency systems and data.

Train new IT team members.

Education

Seminole State College Graduate of 2022 AA in General Studies

Florida International University Currently Attending BA in English - Writing and Rhetoric Certificate in Professional & Public Writing

Seminole State College
Graduate of 2022
AA in General Studies

Florida International University
Currently Attending
BA in English - Writing and Rhetoric
Certificate in Professional & Public Writing